Best Bulk SMS Service in Nepal

NestSMS is a bulk messaging service provider in Nepal designed to help businesses communicate with their customers quickly and reliably. We provide an easy-to-use web dashboard and powerful APIs that allow businesses to send promotional messages, transactional alerts, and secure OTPs.

We deliver SMS through local telecom networks such as Nepal Telecom (NTC) and Ncell, providing high delivery speed and reliability.

Our platform also supports:

• Automated SMS operations
• Custom reseller branding
• Scheduled SMS campaign management
• Detailed SMS delivery reporting

NestSMS also supports popular local payment gateways such as eSewa, Khalti, and Fonepay for convenient SMS credit top-ups.

Bulk SMS is a mass communication tool that allows businesses to send messages to thousands of users at once. When you choose a reliable bulk SMS service in Nepal, you can connect directly with your audience even in a world dominated by social media feeds.

The key benefits of Bulk SMS are:

• High visibility: Most emails can end up in spam folders, while text messages have a very high open rate and are usually noticed and read quickly by users.
• Wide reach: You can reach thousands of customers even if they do not have an internet or mobile data connection. Whether they are in a village or a city, your SMS can be delivered directly to their phone.
• Cost-effective marketing: SMS marketing can be more affordable than traditional advertising methods such as printed advertisements and TV commercials. This can help businesses save money and invest more in other growth opportunities.
• Better customer communication: You can send login OTPs instantly, share festive discounts, and inform customers about order updates. Bulk SMS helps customers stay informed and can help build long-term customer loyalty.

No. You do not need to install any external software to use NestSMS's bulk SMS service. Everything can be managed directly from our web-based dashboard. After logging in, businesses and clients can manage their SMS campaigns and accounts from one place.

With the NestSMS dashboard, you can:

• Send bulk SMS to individual contacts or groups
• Create and manage contact lists
• Create, manage, and schedule SMS campaigns
• Check sent SMS and detailed delivery reports
• Manage Sender IDs
• Add SMS credits and view your wallet balance
• View transactions and invoices
• Add team members and manage users

For businesses that need system integration, NestSMS also provides API tokens, webhooks, and API reports. Resellers have a separate dashboard designed to manage their users, SMS credits, and services for clients.

Promotional SMS is used to promote products, services, offers, discounts, events, or special deals. Businesses commonly use promotional SMS for marketing campaigns, sales announcements, new product launches, and seasonal promotions.

Transactional SMS is used to send important messages related to a customer's activity or request. These messages may include OTPs, order confirmations, payment updates, booking confirmations, delivery updates, and account notifications.

The main difference between promotional and transactional SMS is their purpose. Promotional SMS focuses on marketing and promotional content, while transactional SMS provides service-related or important information.

With NestSMS, businesses can use both types of SMS to communicate with customers quickly, easily, and effectively in Nepal.

Yes. You can send SMS using your brand name or a custom Sender ID, subject to the required verification and telecom operator approval.

The process is as follows:

1. Gather the official business documents and company information required for telecom verification.
2. Open the SMS dashboard, go to Account Settings, and select Sender ID Request.
3. Enter your brand name, up to the applicable character limit, and submit it for review.
4. Complete any operator-specific requirements, agreements, minimum volume requirements, or security deposits required by regulated telecom operators such as NTC.
5. Once your Sender ID has been approved by the telecom operators, select your custom Sender ID from the dropdown menu when creating your SMS campaign.

Yes. You can send SMS in the Nepali language using our bulk SMS service in Nepal. NestSMS supports Unicode, including the Devanagari script used for Nepali. This allows businesses to communicate with customers in their preferred language.

Communicating in Nepali can help businesses build trust and make their messages more relevant to local customers.

There is an important technical difference to remember:

• English SMS: Up to 160 characters in a single SMS.
• Nepali/Unicode SMS: Up to 70 characters in a single SMS.

Whether you are sending Dashain greetings, promotional offers, or local notices, sending messages in Nepali can help make your communication clearer and more accessible.

No, there is no fixed campaign limit on the number of SMS you can send through NestSMS, provided you have sufficient SMS credits and your account is within applicable sending limits.

The number of SMS you can send mainly depends on the SMS credits available in your account and your applicable SMS rate.

For example, if you have enough credits to send 10,000 SMS, you can send them to 10,000 recipients in a campaign, subject to applicable account and operator limits.

You can add credits to your NestSMS account whenever needed. The dashboard also allows you to check your available credits, SMS rate, recipients, and current balance before sending a campaign.

This gives you the flexibility to run both small and large SMS campaigns according to your business requirements.

Yes. NestSMS makes it easy to track your SMS delivery status. Using the SMS reporting tools in the dashboard, you can monitor your campaigns and check the delivery status of individual messages.

Follow these steps to check your delivery report:

1. Open the SMS Report: From the side menu of your dashboard, select SMS Report.
2. Select your report: Under this section, select Sent SMS to view your SMS dispatch logs.
3. Filter your logs: Use the available filters to find specific messages and campaigns. You can use the Select Date dropdown, choose the Logwise view, or filter by statuses such as Delivered, Pending, or Failed.

SMS credits can be easily recharged using integrated payment methods such as eSewa, Khalti, and Fonepay.

Follow these steps to top up your SMS credit balance:

1. Go to the main Dashboard and click the arrow icon next to the Available Credits widget.
2. Open the Load Credits window.
3. Enter the number of credits you want to purchase or select one of the predefined amounts.
4. Select your preferred payment method, such as eSewa, Khalti, or Fonepay.
5. Check the payment summary and confirm that the calculated credits are correct based on your applicable SMS rate.
6. Click Proceed to Payment and complete the transaction.

Yes. Resellers can set their own pricing tiers and manually configure custom SMS rates for individual clients from their reseller dashboard.

Follow these steps to set custom pricing for a client:

1. On the left-hand side of your reseller dashboard, click Client and select the target client from the list.
2. Open the client's profile and click Edit in the Tier section of the Summary tab.
3. Enter the new custom SMS rate in the applicable rate field.
4. Click Save to update the client's private pricing tier.

NestSMS makes it easy to purchase SMS credits using popular payment options available in Nepal. You can pay through local payment platforms such as eSewa, Fonepay, and Khalti.

Once your payment is completed, the available credits can be used for SMS campaigns, notifications, alerts, OTPs, and other messaging services available through NestSMS.

The available payment methods include:

• eSewa
• Fonepay
• Khalti

You can choose the payment method that is most convenient for you and top up your SMS balance whenever you need additional credits. Your account balance and credit usage can be checked directly from the NestSMS dashboard.

If you face an issue with payments, credits, or SMS delivery, our support team can assist you with the issue.